Personal Data Protection

The protection of your personal data is important to you, and it is equally important to the Club Vosgien Nideck Section association, as we are committed to meeting your expectations and demonstrating the exemplary quality of our services.

You are concerned by the protection of your personal data if you are a visitor to the website www.camping-du-luttenbach.com, that is, any person simply browsing the website of the Club Vosgien Nideck Section association.

It is essential for us, the Club Vosgien Nideck Section association acting as data controller, to ensure the confidentiality and protection of your personal data so that you can browse our website www.camping-du-luttenbach.com with confidence.

The Club Vosgien Nideck Section is an association whose registered office is located at 73 rue du Nideck, 67280, France.
The Club Vosgien Nideck Section publishes the Website and, as such, processes your data in its capacity as data controller.

Below you will find all the measures implemented to process your personal data in compliance with your rights, in order to protect your privacy by ensuring the protection, confidentiality, security, control, integrity, and continuous availability of the data you entrust to us.

We have taken the necessary steps to provide you with clear and precise information on how your data will be processed, and we have implemented appropriate methodologies and technical means to protect your data against loss, alteration, disclosure, or unauthorized access.

To achieve these objectives, we implement appropriate technical and organizational measures to ensure that processing complies with applicable data protection laws.

In this respect, we hereby undertake to comply with the essential principles of the General Data Protection Regulation (GDPR) and French data protection law.

DEFINITION OF PERSONAL DATA

Personal data is any information in a format that makes it possible to identify, directly (such as with your name) or indirectly (such as with an identifier, phone number, or email address), a natural person.

PROCESSING OF YOUR DATA

Processing of personal data may include collecting, recording, organizing, archiving, modifying, deleting, adding, exporting, consulting, using, or communicating personal data, as defined below.

PERSONAL DATA COLLECTED

For contact or reservation forms: surname, first name, address, postal code, city, email address, phone number. Any additional data requested will always comply with GDPR requirements.

For registration forms: surname, first name, postal address, email address, phone number.

Names of accompanying persons. For minors, we only collect their surname, first name, and date of birth via an accompanying adult.

Payment information (bank card number).

Your choices or preferences for organizing your accommodation or stay.

Special conditions to be considered during your stay, such as the reception of persons with reduced mobility.

For tourists of foreign nationality, including European Union nationals, an individual form written in French must be completed and signed upon arrival. Group travelers are also concerned. The form includes the following personal data:

surname and first names
date and place of birth
nationality
usual residence
mobile phone number and email address
dates of arrival and expected departure

Children under 15 years of age may be included on an accompanying adult’s form.

COLLECTION OF PERSONAL DATA

We collect your personal data:

To process your stay or reservation requests
For booking a stay, whether direct, via a third party, by post, online, or by phone
To process complaints or disputes
When you consult our social media pages
To transfer certain information to service providers (e.g., online booking software or banks for payments)

WHY WE COLLECT PERSONAL DATA

To better understand you and communicate with you
To manage our relationship (stay reservations, special requests)
To promote the Club Vosgien Nideck Section association
To offer promotional rates from time to time
To produce statistics to improve our services
To ensure association and accounting management
To secure your payments
To prevent fraud
To protect your data

EXERCISING YOUR RIGHTS

You have the right to request access to and rectification of your data, as well as restriction of processing.

You have the right to request deletion of your data. However, we may retain certain data where necessary to comply with legal, accounting, or tax obligations.

You have the right to object to processing carried out for marketing purposes.

You have the right to data portability. This right allows you to recover part of your data in a structured, commonly used, machine-readable format in order to store or transmit it easily from one information system to another for personal reuse.

To exercise your rights, please send your request specifying:

your email address
your full name
your full postal address
a copy of a valid ID document

To the Data Protection Officer of the Club Vosgien Nideck Section association:

By post:
Association Club Vosgien Section Nideck
Data Protection Officer
73 rue du Nideck
67280 Oberhaslach – France

You will receive a response within a maximum of four weeks after receipt of your request.

You may also lodge a complaint at any time with the competent supervisory authority (in France, the CNIL: www.cnil.fr).

RECIPIENTS OF YOUR DATA

Only the relevant internal departments of our association may access your data.

TRANSFERS OUTSIDE THE EUROPEAN UNION

Your data is processed within the services of the Club Vosgien Nideck Section association and is never transferred outside the European Union.

SECURITY MEASURES

We undertake to implement efficient technical, physical, and organizational measures appropriate to the risks in order to guarantee a level of security suited to the rights and freedoms of individuals.

DATA RETENTION PERIOD

We retain your data only for the time necessary to fulfill the purposes of processing or to comply with legal and tax obligations.

Individual registration forms for foreign nationals (including EU nationals) are kept for 6 months and transmitted to police or gendarmerie services only upon request.

ACCESS TO YOUR PERSONAL DATA

In accordance with French Law No. 78-17 of January 6, 1978 (Data Protection Act), any individual has the right to access and, where applicable, rectify or delete their data.

You may exercise these rights at any time:

By post:
Association Club Vosgien Section Nideck
Data Protection Officer
73 rue du Nideck
67280 Oberhaslach – France

By phone: +33 (0)3 88 50 90 62
By email: campingduluttenbach@orange.fr

Any individual may also, for legitimate reasons, object to the processing of their data.

COOKIES

There are several categories of cookies. Some are issued directly by our site and its providers, while others may be issued by third parties.

Use of cookies (which you can disable)
A cookie is a small text file transferred to your computer, smartphone, or tablet via your web browser. Cookies are stored on your device when you visit our site and allow us to recognize you during subsequent visits.

Cookies may be temporary (session cookies) or persistent.

We use analytical performance cookies to monitor website performance (e.g., number of page views and unique visitors). These data are anonymous and used only for audience statistics and service improvement.

We may in particular use Google Analytics for this purpose.

Managing and disabling cookies
Most browsers are configured to accept cookies. However, you can change your settings to disable them. Please note that disabling cookies may affect the display of certain elements or the use of some features.

Types of cookies used

Essential cookies: necessary for proper navigation and site operation
Analytics and personalization cookies: improve user experience and site performance
Third-party cookies: subject to the privacy policies of the relevant third parties
Marketing cookies: the site www.camping-du-luttenbach.com does not use advertising cookies

SOCIAL NETWORKS

Our site may include third-party applications (such as Facebook share or like buttons) allowing you to share content or express your opinion.

These social networks may identify you through these buttons, even if you do not use them, particularly if your social media session is active during your visit.

We do not control the data collection processes of these social networks. We invite you to consult their privacy policies to understand how your data is used and to manage your preferences.

If you do not wish cookies to be placed, you may indicate your choice by clicking the link: MANAGE MY COOKIES

BROWSER COOKIE SETTINGS

You can configure your browser (Internet Explorer, Firefox, Google Chrome, Safari, etc.) to accept or refuse cookies, either automatically or case by case.

Please note that refusing cookies may affect your browsing experience and access to certain services.

If you choose to refuse or delete cookies, we disclaim any liability for degraded service resulting from the inability to store or access necessary cookies that you have refused or deleted.